Legal notice

This Legal Notice provides general information about our company, legal disclaimers, and data practices. By using this website, you agree to the terms outlined below.

1. Company Information

Trade Name: LUCA CHEN
Email: info@lulife.shop
Physical Address: 19 Raroa Road, Kelburn, WGN, Wellington 6012, New Zealand
Phone: +64 274196352

We are a New‑Zealand‑based seafood retailer. Orders are dispatched from our approved New Zealand facilities. Depending on stock and logistics arrangements, some items may be shipped from alternative authorised fulfilment locations to ensure product freshness and fast delivery.

2. Disclaimer

All information provided on this website is for general informational purposes only. We make no representations or warranties of any kind regarding the accuracy, completeness, or reliability of any content.

Our seafood products are food items and are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary.

We reserve the right to update or change any information at any time without prior notice.

This website may contain links to third‑party websites. We are not responsible for the content, policies, or practices of any third‑party sites.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts.

These may include:

  • Essential cookies (for website functionality)
  • Analytics cookies
  • Advertising cookies

We may use third‑party services such as TikTok and Meta (Facebook) Pixel to track user behavior and improve advertising performance.

You can manage or disable cookies through your browser settings at any time.

4. Advertising & Data Usage

We use tracking technologies provided by platforms such as TikTok and Meta (Facebook) to:

  • Measure advertising performance
  • Optimize marketing campaigns
  • Deliver personalized advertisements

As a result, you may see ads related to our seafood products on other platforms.

5. GDPR (EU Users)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Restrict or object to processing
  • Request data portability

We process your data based on legitimate interests, contractual necessity, or your consent.

To exercise your rights, please contact us at: info@lulife.shop

6. CCPA (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request disclosure of collected personal data
  • Request deletion of your personal data
  • Opt‑out of the sale of personal data

To submit a request, please contact us at: info@lulife.shop

We do not sell personal data in the traditional sense but may share data with advertising partners for marketing purposes.

7. External Links

Our website may include links to external websites. We are not responsible for their content or privacy practices.

8. Updates to This Notice

We reserve the right to update this Legal Notice at any time. Changes will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions regarding this Legal Notice, please contact us at:

Email: info@lulife.shop
Trade Name: LUCA CHEN
Phone: +64 274196352

10. Related Policies

Please review our other policies: